![]() I am so happy that Apple fixed the problem as soon as I took it to them. Hit 'Continue' then use the play button to start the test. If you are having trouble getting your AirPods Pros to pass the Ear Tip Fit Test, I would take them back and exchange them. Head to Settings > Bluetooth and tap on the 'i' next to your AirPods Pro, then tap 'Test Ear Tip Fit' to start the test. It was clear that the original pair had some type of issue. At the end of the Genius session - the very nice Apple Store employee took a new pair off the shelf and exchanged them for my bad pair. It failed every single time despite adjusting and pressing them into my ears between tries. I placed the medium demo tips onto my personal AirPods and tried the test 10 times. I switched to the large ear tips and repeated the test. I switched to the small tips and tried again. They passed both left and right immediately. I paired the store demo AirPods Pro with my iPhone and placed them into my ear. They had me try the demo pair (which was pre-installed with medium tips on left and right). Out of frustration I took them into the Apple Store where I purchased them. I would adjust the right and then the right would pass and the left would fail. ![]() Long story short, I tried every possible combination of tip sizes and was never able to get both to pass the Ear Tip Fit Test. Sometimes better in one ear than the other. The noise reduction seemed to work sometimes and just stop working and then start working again. Tap on the case to check the charge status of the case (green means it's fully charged).I purchased a set of AirPods Pro on the day they became available in store. However, it will eventually time out and turn off. The case's light will light up when it's first placed on the pad, letting you know it's charging. Place the case on the pad with the small light facing up to start charging it. It also works with MagSafe chargers, it just won't magnetically stick to the charger like an iPhone 12 or 13 does. The case that comes with the AirPods Pro will wirelessly charge on the same wireless charging pads that work with the iPhone. See charge status when wirelessly charging the case
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